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The new eSIM technology is a digital SIM card that is integrated as software into your device and replaces the standard SIM card. Instead of using different sizes of SIM cards (mini, micro, nano) for different devices, eSIM has the same function as a standard SIM card but does not need to be physical in order to be used. eSIM is available for all new and existing users of the mobile network. Activation is done via the internet – quickly, easily, and completely securely by scanning a QR code, and thats it.

Dont worry! You can request a new QR code from the TWINESIM staff and download it again. For further assistance, please contact our customer service.

TWINESIM works with all devices that support eSIM, such as the latest models of iPhone, Samsung Galaxy, Google Pixel, and many others. You can find the full list by click here.

Of course! All TWINESIM packages allow you to use the hotspot.

Go to Settings > Cellular > Your eSIM > Turn on Data Roaming.

Go to Settings > Network and Internet > SIM > Active eSIM > Enable Roaming, turn it ON. - The settings and appearances may vary depending on the phone brand.

No, an eSIM can only be activated on one device at a time. If you want to transfer it, you must deactivate it from the current device before using it on another.